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Business workspace

Business questions and answers

Answer recurring customer questions and publish complete FAQ entries.

Updated

How to use it

  1. Open FAQ and add a question.
  2. Write a clear question and helpful answer in the selected language.
  3. Complete the default-language content before publishing.
  4. Choose Publish this FAQ and save.
  5. Review the result on the public page.

Fields and behaviour

Questions accept 5–180 characters and answers 10–4,000. The current maximum is 50 entries.

A draft FAQ remains different from a complete published FAQ. Drafts do not complete the published FAQ recommendation.

Before you continue

Answer actual customer questions about access, process and expectations. Keep answers consistent with the rest of the business profile.