How to use it
- Open Leads for the correct business.
- If access is locked, review the membership requirements.
- Read the customer message and available contact details.
- Check the source and submission time.
- Use Load more to retrieve older enquiries when available.
Fields and behaviour
An enquiry can originate from a business page or an associated content context. Read the source before contacting the customer.
The Leads screen displays enquiries; it is not the placeholder Messages route.
Before you continue
Use the customer-provided contact method and respect the purpose of the enquiry.