Offers

How to use it

1. Open Offers and confirm the business and editing language.
2. Choose the add action or edit an existing item.
3. Complete the content and media fields described below.
4. Save as Draft while preparing the item; select Published when the publication requirements are met.
5. Save and review the item on the public business page when the business is publicly accessible.

Fields and behaviour

Choose the benefit type first, then fill in the values required for that type. Percentage off, fixed discount and special price describe different benefits.

Set the start/end date or ongoing option and confirm the timezone. Specify what the offer applies to, terms and redemption instructions.

Audience and redemption options include future membership features; use only currently available options. Total/per-customer limits, minimum purchase and stacking describe eligibility.

Every field explained

Offer title

Write a specific public title that identifies the subject. Avoid a title consisting only of a promotion code or internal label.

Campaign label

A label for organizing the campaign. It is separate from the public offer title.

Short description

Summarize what the customer gets and who it is for. This text is used on cards and as a description in discovery.

Full description

Explain what is included, how it works and what the customer should know before taking action. A short summary does not replace this detail.

Terms and conditions

State exclusions, qualifying purchases, eligibility and other conditions clearly. The benefit text alone does not describe these rules.

Redemption instructions

Write the actual steps a customer follows to receive the benefit, including where to present a code or offer.

Offer type

Choose the actual promotion mechanism first. The selected type determines which value fields must be filled in.

Percentage off

Enter the discount percentage, not a currency amount. For example, 20 represents a twenty-percent discount.

Amount off

Enter the amount deducted in the selected currency. This differs from the final selling price.

Regular price

The usual price before the promotion. Keep it consistent with the item and currency used for the offer.

Offer price

Enter the promotional price the customer pays, using the selected currency.

Buy quantity

For a buy-X-get-Y offer, specify how many units must be purchased.

Get quantity

Specify the number of additional units received in a buy-X-get-Y offer.

Discount on received items (%)

Set the discount on the received items; it is distinct from the number of items received.

Quantity

Specify the number of units covered by the combined price.

Combined price

Enter the combined price for the specified quantity, not the price of one unit.

Bundle price

Enter the promotional price of the complete bundle and explain its contents in the description.

Minimum spend

For a benefit requiring a spend threshold, enter the threshold associated with that benefit type.

Cashback or credit

Enter the cashback or credit value and explain its conditions and use in the offer description.

Currency

Select the currency used for the monetary values. A number without a currency does not fully describe the benefit.

Custom benefit

Explain a custom benefit in clear customer-facing language instead of relying on an internal campaign name.

Applicability

Choose the whole business or the specific products, services or locations where the promotion applies.

Custom applicability

Describe exactly what is covered when using custom applicability.

Start date and time

The date and time the scheduled offer begins, interpreted in the selected timezone.

End date and time

The scheduled expiry date and time. Check that it follows the start and matches the promotion terms.

Timezone

Confirm the timezone before setting dates. The same clock time in different timezones represents a different actual moment.

Audience

Choose an available audience option. Membership-related options may be reserved for future features.

Redemption method

Tell the customer how to use the offer: show it, use a public coupon, or follow an external link when available.

Public coupon code

Provide the public coupon required by the selected redemption method. Explain where the customer uses it.

External redemption URL

Use the public destination relevant to the source or redemption action shown beside this field. Check its instructions before entering a URL.

Total limit

Limit the total permitted uses for the whole promotion if applicable.

Per-customer limit

Limit permitted uses per customer if the campaign requires it. Do not confuse this with the total campaign limit.

Minimum purchase

Set the qualifying purchase amount if required. Explain the condition in the terms as well.

Maximum discount

Specify the maximum monetary discount if the offer has a cap. This is separate from the percentage.

Allow this offer to be combined with other promotions

State whether this promotion can be used with another promotion. Keep the terms consistent with the switch.

Main image

Upload the image that represents this item on its card and detail view. Publishing requires a main image in this module.

Gallery images

Use the gallery for useful additional views. Each image should add information, rather than repeat the same view.

Video URL

Enter a public video link. This is a URL field, not a video-file upload control.

Status

Keep Draft while preparing content. Published requests publication and still requires all server validation rules to pass.

Ongoing offer (no expiry date)

Use this for an ongoing offer without scheduled start or expiry. It becomes active on publication until paused, canceled or archived.

Before you continue

Publishing requires complete English content, a valid benefit and schedule, and a main image.

Worked example

Example: “20% off selected services this week” uses Percentage off with value 20, the relevant service selection, the intended start/end dates and timezone. Explain exclusions and the redemption steps in Terms and Redemption instructions. The number 20 is not a twenty-dollar discount.